There is no commitment from their side or acknowledge any problems by them. Samsung is losing their customers now because so many problems with their devices in recent period and no any official comments on it since last year. Without google update samsung won’t be able to update pach and google never listen to anyone except they have problem on their own branded devices. I would say google and samsung both responsible for the issue. They are trying to resolve it since last year but no luck with google update policy. There is not any official confirmation from samsung but they are very well aware about this issue. It’s between Pie update from google and samsung tweaking issue which is not syncing properly and device gone to deep sleep mode within few minutes after screen turn off. Replaced with brand new device and same issue. My S9+ sent for repair twice and returned back with the same issue. Its been happening since last year on all range of galaxy devices and samsung ignoring it.

Missing viber icon s7 edge